Terms & Conditions for Daniela's Online Shop

1. Introduction:

   These Terms & Conditions ("Terms") govern the use of Daniela's online shop and the purchase of products. By accessing the website and making a purchase, you agree to these Terms.

2. Company Details::

   Daniela Foletti Stofer
   Email: [email protected]
   Address: Oberseenerstrasse 110d, 8405 Winterthur, Switzerland
   Phone: +41 79 514 88 02

3. Products & Services:

   Daniela's offers a range of natural cosmetics including body lotions, body gels, lip balms, massage oils, skincare products, and care products for babies and children. Some products may not be suitable for children. Customers are responsible for researching product ingredients and ensuring their suitability. Daniela's assumes no liability for any adverse reactions or misuse of products.

4. Payment Methods:

   We accept payments via Invoice and Twint.

5. Shipping & Delivery:

   • We ship exclusively to Switzerland and Liechtenstein.
   • Shipping Text 02
   • Orders are typically dispatched within 3 business days.

6. Returns & Refunds:

   Returns are not accepted unless a product is faulty. In case of faulty products, refunds or replacements will be processed in agreement with the client.

7. User Accounts:

   Customers do not need to create an account to make a purchase.

8. Privacy & Data Protection:

   • Customer data is not shared with third parties, with exceptions for Twint and invoicing purposes.
   • Data is securely stored on Daniela's server, hosted by Hostpoint in Switzerland.

9. Dispute Resolution:

   For any disputes or complaints, please contact Daniela Foletti Stofer using the contact details provided above.

10. Liabilities & Warranties:

    Due to the natural composition of our products, variations in shelf life, color, and consistency may occur. Daniela's does not offer warranties on products and assumes no liability for any variations.

11. Intellectual Property:

    All content available on the website, including but not limited to Daniela's logo, branding, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof is the property of Daniela's, its partners or licensors, and is protected by Swiss and international copyright laws.

    The trademarks, logos, and service marks displayed on the website are the registered and unregistered marks of Daniela's, its partners or licensors, in Switzerland and other countries, and are protected by Swiss and international trademark laws. Except as set forth in the limited license section below, or as required under applicable law, neither the Content, the Trademarks, nor any other portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without Daniela's prior written consent.

12. Force Majeure:

    Daniela's shall not be held responsible or liable for any delay or failure to perform resulting from causes outside its reasonable control or unforeseen circumstances such as acts of nature or God, fire, flood, earthquake, accidents, strikes, war, terrorism, governmental act, failure of or interruption in common carriers (including without limitation, third-party postal services, couriers, and shipping companies) or utilities, or shortages of transportation facilities, fuel, energy, labor, or materials.

13. Promotions & Discounts:

    Promotional offers and discount codes may be available from time to time. Specific terms related to these promotions will be provided as and when they are available.

14. Governing Law:

    These Terms are governed by and construed in accordance with Swiss law. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.

15. Changes to Terms:

    Daniela's reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website.

By making a purchase from Daniela's online shop, you acknowledge and agree to these Terms & Conditions.